Green Mountain Stove Company
New Hartford, Connecticut
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Frequently Asked Questions.

What are the advantages of a woodstove made of soapstone?

Soapstone stores more heat for its weight than any other naturally occurring material. It has twice the heat-storing capacity of iron and superior heat retention qualities not found in cast iron or steel. HearthStone soapstone stoves produce a lasting heat that warms the home steadily and evenly. As the fire burns, the soapstone absorbs massive amounts of heat, which continues to radiate for hours, long after the fire cools.

How long will a soapstone woodstove last?

With proper care and use, a soapstone stone will last a lifetime. Stone and cast iron are two of the most durable materials on earth. Each stove is designed to withstand the constant heating cycles associated with burning wood. Soapstone will age with use, including changes in hue that add to the beauty of the stove. Small fractures may appear on a stone's surface, or edges, but they generally do not affect performance or safety. Here are a few suggestions to ensure the life of your stove:

  • Follow the break-in procedures outlined in your Owner’s Manual very carefully.
  • Do not over-fire your stove. Make sure the ash pan door is closed during operation and the other door gaskets are in good shape.
  • Do not burn coal, wood soaked in fuel, driftwood or treated wood.
  • Do not burn liguid fuels, trash, coated paper, or plastic.
  Will I need to clean the door glass, or does it stay clean by itself?

    Gas-fired stove: You should clean the glass on your door at least once a year. The quality of the gas used can determine how frequently you may need to clean the glass. Always ensure a code compliant sediment trap is installed in the gas line supplying the stove - this will help your stove burn cleanly, and problem free.

    Woodstove: An air-wash system is built into every HearthStone stove. This system prevents the door glass from fogging or discoloring, making the large windows virtually "self-cleaning" to maximize your view of the gently flickering flames. Slow fires, 'green' or very resinous wood, and improper fuels can cause some darkening, or sooting of the glass. A high/hot fire at least once a day will keep the glass clean.
Pellet Stove owner should consult their manual for a troubleshooting guide.

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